Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical delivery timeframe for furniture?
In-stock items typically ship within 5-7 business days. For custom-made sofas and upholstered pieces, please allow 6-8 weeks for production and white-glove delivery.
Do you offer White Glove delivery services?
Yes, we offer premium White Glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for large furniture items?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a refund minus a 15% restocking fee and return shipping costs.
Are your fabrics pet and kid-friendly?
Many of our collections feature high-performance fabrics that are stain-resistant, moisture-repellent, and durable enough to withstand daily use by pets and children.
Do you provide financing options?
We partner with Affirm and Klarna to provide flexible monthly payment plans, allowing you to enjoy your new furniture now and pay over time.
How can I track my order status?
Once your order is processed, you will receive a confirmation email with a tracking link. You can also log into your account on our website to view real-time status updates.